Valify Trust Center
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Public status and reliability

All monitored services operational

Public-facing uptime and latency for core Valify identity services. This page is designed for enterprise clients, procurement teams, and SLA reviews. Data is served from persisted monitoring snapshots, not expensive live log scans.

Identity AccessOperational
Document OCROperational
Executive Summary

Enterprise metrics at a glance

The overview below keeps commercial and delivery teams aligned on uptime, latency, and service freshness before they drill into the detailed charts.

Today100.0%Combined monitored uptime
Last 30 days98.74%Rolling reliability window
Overall98.74%Retained monitoring history
Identity access952 ms24h average latency
Document OCR11,697 ms24h average latency
Service Detail

Client-facing service health

Each service card combines status, uptime windows, response-time behavior, and recent execution metadata in a format that works for both operations and client reviews.

Client Service

Identity Access

Token issuance and identity access availability for client logins, verification flows, and API sessions.

Built to keep onboarding, authentication, and entitlement checks moving without friction.

Operational
Every 1 min
Today100.0%675 success / 0 failed
Last 30 Days98.74%3909 success / 5 failed
Overall98.74%3909 success / 5 failed
24h Avg Latency952 msLatest 628 ms
Availability Trend

30-day uptime

98.74%
20 Mar: 100.0%21 Mar: 99.86%22 Mar: 99.79%23 Mar: 100.0%
30-day confidence view45 missing checks
Performance Pulse

Last 24 hours

952 ms
22 Mar, 12:00: 3,053 ms22 Mar, 13:00: 1,424 ms22 Mar, 14:00: 1,230 ms22 Mar, 15:00: 1,124 ms22 Mar, 16:00: 710 ms22 Mar, 17:00: 692 ms22 Mar, 18:00: 693 ms22 Mar, 19:00: 682 ms22 Mar, 20:00: 677 ms22 Mar, 21:00: 830 ms22 Mar, 22:00: 1,181 ms22 Mar, 23:00: 978 ms23 Mar, 00:00: 740 ms23 Mar, 01:00: 716 ms23 Mar, 02:00: 673 ms23 Mar, 03:00: 637 ms23 Mar, 04:00: 654 ms23 Mar, 05:00: 631 ms23 Mar, 06:00: 1,295 ms23 Mar, 07:00: 1,614 ms23 Mar, 08:00: 737 ms23 Mar, 09:00: 635 ms23 Mar, 10:00: 618 ms23 Mar, 11:00: 630 ms
Peak 3,053 msUpdated 23 Mar 2026, 11:14 AM
Last run23 Mar 2026, 11:14 AM
Last success23 Mar 2026, 11:14 AM
History start20 Mar 2026, 05:16 PM
Latest code200

Uptime is calculated from scheduler-triggered health checks, not direct end-user traffic.

Client Service

Document OCR

Document OCR extraction availability for onboarding, KYC capture, and verification automation workflows.

Designed to sustain fast document processing across client-facing identity journeys.

Operational
Every 10 min
Today100.0%68 success / 0 failed
Last 30 Days98.74%391 success / 1 failed
Overall98.74%391 success / 1 failed
24h Avg Latency11,697 msLatest 9,104 ms
Availability Trend

30-day uptime

98.74%
20 Mar: 100.0%21 Mar: 100.0%22 Mar: 99.31%23 Mar: 100.0%
30-day confidence view4 missing checks
Performance Pulse

Last 24 hours

11,697 ms
22 Mar, 12:00: 10,869 ms22 Mar, 13:00: 11,550 ms22 Mar, 14:00: 12,317 ms22 Mar, 15:00: 13,974 ms22 Mar, 16:00: 12,083 ms22 Mar, 17:00: 9,199 ms22 Mar, 18:00: 9,515 ms22 Mar, 19:00: 10,543 ms22 Mar, 20:00: 10,638 ms22 Mar, 21:00: 10,790 ms22 Mar, 22:00: 20,867 ms22 Mar, 23:00: 14,083 ms23 Mar, 00:00: 11,497 ms23 Mar, 01:00: 9,963 ms23 Mar, 02:00: 9,711 ms23 Mar, 03:00: 10,007 ms23 Mar, 04:00: 14,359 ms23 Mar, 05:00: 9,084 ms23 Mar, 06:00: 11,667 ms23 Mar, 07:00: 12,121 ms23 Mar, 08:00: 11,523 ms23 Mar, 09:00: 13,989 ms23 Mar, 10:00: 10,885 ms23 Mar, 11:00: 9,492 ms
Peak 20,867 msUpdated 23 Mar 2026, 11:10 AM
Last run23 Mar 2026, 11:10 AM
Last success23 Mar 2026, 11:10 AM
History start20 Mar 2026, 05:20 PM
Latest code200

Uptime is calculated from scheduler-triggered health checks, not direct end-user traffic.

Incident Timeline

Recent service events

Recent probe failures stay visible here so client teams can quickly distinguish a resolved dip from a current incident or a monitoring delay.

MINORResolved

Identity Access

3 failed probes across 1440 scheduled checks.

22 Mar
MINORResolved

Document OCR

1 failed probe across 145 scheduled checks.

22 Mar
MINORResolved

Identity Access

2 failed probes across 1395 scheduled checks.

21 Mar
Client Enablement

Use this trust center in demos, SLA reviews, and procurement conversations.

It gives enterprise clients a direct view of monitored uptime, response-time behavior, and recent incidents across the Valify services that matter most to onboarding and digital identity workflows.

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